Case Study: Operation Lifesaver
Learning Solution
Blended Learning; Social/Collaborative Learning; Competency & Skill Development
Target Audience
CDL Drivers
Industry
Transportation
Delivery Device
Desktop/Laptop, Mobile, Tablet
Content Area
Railway Safety Education
Platform/Language
HTML Framework (AR5)
Solution Highlights

Solution uses video and interactive e-learning to increased skills around safety and decision making.

Through a series of realistic scenarios, learners are given the opportunity to analyze, identify, and recognize situations with potential safety dangers.

Learner-centered design and innovative, blended approach of practice-based simulations, gamification, and mobile delivery.

Course completed in 12 weeks from kick-off to launch, including all stakeholder reviews.

SAM Agile Process and CCAF Design Methodology used to mitigate development challenges.
Real Performance Change.
Satisfaction
>
95%
Awards
>
6
Retainment
>
96%
Client Testimonial.
“Just walked through the latest progress on our e-learning course… you guys rock! I just can’t get over how you have been able to make this program look like “us” — and I can’t even begin to comprehend how our ideas are transformed into an actual interactive activity on the screen — it’s like magic! Your hard work and talent is very much appreciated.”
Wende Corcoran
President, OLI


Need
Operation Lifesaver Inc. is a national, non-profit safety education group whose goal is to eliminate deaths and injuries at railroad crossings and along railroad rights-of-way. Operation Lifesaver wanted to address the unique challenges of training all types of truck drivers in the procedures for safe rail crossings and to increase safety and critical decision making.
They desired maximum student access through an appealing online learning experience to combat the statistics that show approximately one out of four railroad crossing crashes involves vehicles that require a Commercial Driver License (CDL) to operate; this includes all sizes of trucks from larger over-the-road vehicles, to your local delivery trucks.
Approach
In order to create lasting change for safety and decision making through Meaningful, Memorable, and Motivational learning, our focus was on presenting engaging and realistic challenges for the audience.
With such a wide range of experience, size, and type of trucks, we had to design multiple interactive learning modalities that created change and value for each learner.
Solution
Our solution consisted of creating promotional video materials, an interactive e-learning driving course, a traffic signs gamelette, and an integrated marketing plan.
Truck drivers, school bus drivers, first responders, and many other CDL vehicle drivers are able to make on-the-spot decisions regarding safety without any of the consequences. This e-learning training course has increased the performance of many drivers, increased safety levels, and saved many lives.
Results
We are honored that this course has been recognized by industry peers, earning many awards including the Brandon Hall Excellence in Learning – Best Custom Content Gold Award as well as an International Gold Davey Award. While the ultimate success of this training maybe measured by demonstrating a reduction in number of incidents and accidents at railroad crossings, we believe even a single life saved because of the training is a success.

